Help Desk - Technical Support
- I Can’t View My Online Videos
- I Didn’t Get My Bonuses
- Where’s My E-Book?
- Remove Me From Your E-Mail List
I Can’t View My Online Videos
Our downloadable videos are delivered via Flash format. To view them online, make sure that you have Adobe Flash installed on your computer. To see if you have Flash installed, make sure to visit this link. Our videos are also available as a download via .MOV and .WMV. To save the videos to your desktop, simply right click on the logos and right click and click "save as". If you need additional help, please e-mail us.Back to top ↑
I Didn’t Get My Bonuses
Your bonuses are instantly downloadable. After you purchase you will receive an email with a link to the page where you can download your bonuses. If you have not received your bonuses, chances are they’ve ended up in your spam or bulk mail. If this has happened please e-mail us and we’ll take care of you.Back to top ↑
Where’s My E-Book?
The Hair Braiding Business Guide and The Ultimate Online Hair Salon System are both e-books (Electronic Books). This means they are electronically delivered via email. We do this so you can start reading instantly. If for some reason you have not received your e-books, please check your bulk or spam folder in your email. If you still cannot locate the email with the link to your downloadable e-book, please contact us with “E-Book” in the subject line and we will get back with you within 48 hours.Back to top ↑
Remove Me From Your E-Mail List
If you not longer want to receive e-mail from us, simply contact us and we’ll remove you from our list. Please not that our e-mail lists are permission only. To unsubscribe from our list even faster, there should be a link at the bottom of any of our e-mails that you can click that will unsubscribe you.Back to top ↑